Business Etiquette 101
Sharpen you business etiquette skills and review how you communicate, dress, network, shake hands and develop that extra edge to establish trust and credibility.
Welcome
How to use this course
Pre-Assessment
Pre-Assessment Quiz
An Introduction to Business Etiquette
What is the Norm? Let chat about it.
What should we Consider?
Small Talk
Remember the Name
Dress for the occasion
E-mail and Phone calls.
So what's the bottomline?
Quick Reference Guide: Business Etiquette
Let's see what you have learned.